SAP Knowledge Base Article - Public

2425021 - Payment Information History not available


When selecting one employee and clicking on "Personal Information" you are not able to see the button History.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



SAP SuccessFactors Employee Central (EC) - All versions.

Reproducing the Issue

  1. Select any employee;
  2. Go to personal information;
  3. go to payment information;
  4. see the history button is missing even though the employee has information on the portlet;


The main cause for this problem is due to permission issue.

This KBA will give you the permission you need to set up in order to be able to use the history in payment information.


  1. Under miscellaneous permission, give the permission to the object Payment Information and Payment Information Details as per screen shot bellow:


  1. Under Metadata Framework session> Check the option Read/Write Permission on Metadata Framework;




Given this permissions, you should be able to see the Payment information History.


Payment Information, History button, RBP, Permissions, View , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , How To


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions