Symptom
After making a change on Provisioning > Edit Candidate Privacy Options, Sync Visibility Options button is disabled.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
Change the default options and hit save settings button to save the visibility settings and data privacy statements.
Resolution
Provisioning > Edit candidate privacy options. This will take you to the page to add or edit the candidate's profile visibility options and required data privacy statement.
You can change the default options at any point of time and hit save settings button to save the visibility settings and data privacy statements.
If there are candidates whose share profile flag is not yet set, then the "Sync Visibility Options" button will be enabled. After saving the default visibility settings, hit the Sync button to update candidates share profile flag whose value is not yet set with default values set in this page.
"Sync Visibility Options" is a one time activity for an instance to update the candidate share profile "null" values with default settings. Once update is done, "sync" button will be disabled.
Keywords
Candidate privacy options, Sync visibility options, grayed out, greyed out, disabled, not clickable, can't click , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem