Symptom
When running the class connector, the following exception returns when the connector file has multiple segments for the class:
- "Segment x was not found this scheduled offeringx"
E.g.: Segment 1 was not found this scheduled offering2.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
Try to add classes via the class connector containing something similar to the following:
- CPNT_TYP_ID|ACT_CPNT_ID|SSG_SEG_NUM|START_TME|END_TME|COL_NUM99_VAL!##!
COURSE|NEW_YEAR|1|Jan-01-2017 8:00:00|Jan-01-2017 17:00:00|SO1!##!
COURSE|NEW_YEAR|2|Jan-02-2017 8:00:00|Jan-02-2017 17:00:00|SO2!##!
COURSE|NEW_YEAR|3|Jan-03-2017 8:00:00|Jan-03-2017 17:00:00|SO3!##!
COURSE|NEW_YEAR|4|Jan-04-2017 8:00:00|Jan-04-2017 17:00:00|SO4!##!
Cause
This is related to the "COL_NUM99_VAL" column value.
In this case, a single class has more than one segment and different "COL_NUM99_VAL" IDs were given to each entry.
Resolution
To correct it, it is recommended to engage the SAP team that delivers Professional Services or an SAP Certified Partner to review and perform adjustments in the connector configuration and/or in its file.
In conjunction with one of the above-mentioned parties, it would be possible to create a file to be placed as the following:
- CPNT_TYP_ID|ACT_CPNT_ID|SSG_SEG_NUM|START_TME|END_TME|COL_NUM99_VAL!##!
COURSE|NEW_YEAR|1|Jan-01-2017 8:00:00|Jan-01-2017 17:00:00|SO1!##!
COURSE|NEW_YEAR|2|Jan-02-2017 8:00:00|Jan-02-2017 17:00:00|SO1!##!
COURSE|NEW_YEAR|3|Jan-03-2017 8:00:00|Jan-03-2017 17:00:00|SO1!##!
COURSE|NEW_YEAR|4|Jan-04-2017 8:00:00|Jan-04-2017 17:00:00|SO1!##!
See Also
Keywords
segment, was not found this scheduled offering, class, connector, exception, segment, agenda, file, error, create, add , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CON , Connectors , Problem