2425683 - Exception adding multiple segments in a class via the class connector

When running the class connector, the following exception returns when the connector file has multiple segments for the class:

• "Segment x was not found this scheduled offeringx"

E.g.: Segment 1 was not found this scheduled offering2.

SAP SuccessFactors Learning

Try to add classes via the class connector containing something similar to the following:

• CPNT_TYP_ID|ACT_CPNT_ID|SSG_SEG_NUM|START_TME|END_TME|COL_NUM99_VAL!##!
  COURSE|NEW_YEAR|1|Jan-01-2017 8:00:00|Jan-01-2017 17:00:00|SO1!##!
  COURSE|NEW_YEAR|2|Jan-02-2017 8:00:00|Jan-02-2017 17:00:00|SO2!##!
  COURSE|NEW_YEAR|3|Jan-03-2017 8:00:00|Jan-03-2017 17:00:00|SO3!##!
  COURSE|NEW_YEAR|4|Jan-04-2017 8:00:00|Jan-04-2017 17:00:00|SO4!##!

This is related to the "COL_NUM99_VAL" column value.

In this case, a single class has more than one segment and different "COL_NUM99_VAL" IDs were given to each entry.

To correct it, it is recommended to engage the SAP team that delivers Professional Services or an SAP Certified Partner to review and perform adjustments in the connector configuration and/or in its file.

In conjunction with one of the above-mentioned parties, it would be possible to create a file to be placed as the following:

• CPNT_TYP_ID|ACT_CPNT_ID|SSG_SEG_NUM|START_TME|END_TME|COL_NUM99_VAL!##!
  COURSE|NEW_YEAR|1|Jan-01-2017 8:00:00|Jan-01-2017 17:00:00|SO1!##!
  COURSE|NEW_YEAR|2|Jan-02-2017 8:00:00|Jan-02-2017 17:00:00|SO1!##!
  COURSE|NEW_YEAR|3|Jan-03-2017 8:00:00|Jan-03-2017 17:00:00|SO1!##!
  COURSE|NEW_YEAR|4|Jan-04-2017 8:00:00|Jan-04-2017 17:00:00|SO1!##!

2404463 - SuccessFactors Learning Connector Workbooks FAQs

2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud]

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