Symptom
- Import of Excel file into Metapedia fails with error:
Encountered an error while importing the data. View the log file.(UIP-10014) - InformationSteward.Explorer.log (located on machine where Web Tier is installed) shows error:
E] 2017-02-01 15:32:54.851 [Administrator][ajp-bio-8009-exec-9] Header message of length [32,764] received but the packetSize is only [8,192] [E] 2017-02-01 15:32:54.851 [Administrator][ajp-bio-8009-exec-9] com.businessobjects.emm.metapedia.services.common.ImportException: Header message of length [32,764] received but the packetSize is only [8,192] at com.businessobjects.emm.metapedia.services.common.XlsImportUtil.extractRequestParams(XlsImportUtil.java:113) at com.businessobjects.emm.metapedia.services.common.XlsImportUtil.init(XlsImportUtil.java:59) at com.sap.icc.servlet.MetapediaImport.doPost(MetapediaImport.java:22) at javax.servlet.http.HttpServlet.service(HttpServlet.java:650) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
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Environment
- SAP Information Steward 4x
- SAP Information Platform Services or SAP BusinessIntelligence
- IIS is placed in front of TOMCAT to perform SSO authentication.
- IIS processes the user account through a ISAPI filter called webgate. Once that is passed the request is sent through a second ISAPI filter called Jakarta the forwards the request to TOMCAT.
Product
Keywords
BOIS , KBA , EIM-IS-MTP , Information Steward - Metapedia , Problem
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