SAP Knowledge Base Article - Public

2426044 - Processes and Forms option not appearing in Admin Center

Symptom

  1. Processes and Forms option not available in Admin Center.
  2. Unable to Find Processes and Forms Under Manage Dashboards / Reports in RBP.

Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors Succession

Reproducing the Issue

  1. Login to Instance,
  2. Navigate to Admin Center,
  3. Search for Processes and Forms

Cause

This issue is related to Role based permission where user might not have been granted access to Processes and Forms under Manage Dashboards / Reports.

Resolution

Resolution for Symptom 1:

If you are not able to find Processes and Forms option in Admin Center, please enable the permission Processes and Forms under Manage Dashboards / Reports for the assigned role in RBP.

Permission is as shown below.

 

Process and Forms.jpg

 

Resolution for Symtom 2:

If you don't see this option under Manage Dashboards /Reports then pleaes create an incident requesting Support to enable Classic Reporting in the backend.

Note to Support:

Login to Provisioning and Find Instance in question.

Go to Company settings and and Look for Classic Reporting. Enable the option and save.

Classic_Reporting.jpg

Keywords

processes and forms missing

, KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors Performance & Goals all versions