SAP Knowledge Base Article - Public

2426141 - Import order on Live Profile Import when Type of Information is Background Information - SuccessFactors Employee Profile


  • When importing the background information, the order inserted into the .csv file is not respected.
  • What is the import order when importing the background information?


SAP SuccessFactors Employee Profile

Reproducing the Issue

Access your instance:

  1. Go to: Admin Center;
  2. Import Extended User Information;
  3. Select Type of Information: Background Information;
  4. Select the file;
  5. Select Additional File Options: Import by re-loading all data with your new changes;
  6. Click in: Import Extended User Data File.


The data are uploaded at the same time and it is not possible define a specific order.


SucessFactors; Upload the background information; Upload the Personal Information; Live Profile Import; Import order; Wrong order;  , KBA , LOD-SF-EP-BGD , Background Elements , LOD-SF-EP-JOB , Scheduled jobs , How To


SAP SuccessFactors HCM all versions