SAP Knowledge Base Article - Public

2426284 - Cannot purge user due to "Cause no F in session" error


When trying to purge a user, the purge fails and I receive the error "Cause no F in session"


SAP SuccessFactors HXM suite


  • This error appears because the purged user is the facilitator in a calibration session, while the user is also the only facilitator for the session.
  • In calibration session, facilitator is the required field, so it is expected behavior the purge fails.


  • Add another facilitator into the session, then purge the former user again.
  • If the session is no longer needed, you can delete or purge the session, then purge the former user.


KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-DRM , Data Retention Management , LOD-SF-CAL , Calibration Module , Problem


SAP SuccessFactors HCM Core all versions