Symptom
When trying to export/download a report to Portable Document Format(PDF), the option is either inactive or not visible.
Environment
SAP Cloud for Customers
Reproducing the Issue
Steps to reproduce:
- Go to the Analysis Work Center in Internet Explorer.
- Go to the Report view.
- Open any report with in chart view.
- Click on go.
- Go to the More Actions menu.
- Select Download and you will not find the option PDF
or
- Go to the Analysis Work Center in Google Chrome.
- Go to the Report view.
- Open any report with in chart view.
- Click on go.
- Go to the More Actions menu.
- Select Download and you will find the option PDF is inactive.
Cause
This is system designed behavior.
Resolution
The PDF option is currently only supported in Google Chrome Browser.
Also, you will find this option to download PDF only active if the reports is a chart view and not in Table view.
Keywords
Download PDF, Report, Export PDF, Print PDF , KBA , report chart , report table , greyed out , grayed out , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions