SAP Knowledge Base Article - Public

2426952 - Error Provider Selection Object: Initialization Issue


Some users in specific machines receive the error "Provider Selection Object:Initialization issue" when trying to run a query.

It was observed that this might happen after an upgrade in the BW system.

The following entries can be found in the traces of Analysis Office (see SAP note 2129389):
RFC call BICS_PROV_GET_INITIAL_STATE returned an exception: RFC_ERROR_SYSTEM_FAILURE: Unexpected token in parameter E_TH_META_CHARACTERISTICS of the current basXML document: '�' at position 22754
Bali Exception:
Error\: Provider Selection Object: Initialization Issue

... or ...

Unexpected token while discarding PREDEFINED_MEMBERS_ORDER in content of parameter E_TH_STATE_CHARACTERISTIC of the current basXML document


SAP Analysis for Microsoft Office

Reproducing the Issue

  1. Open AO and select any query as datasource;
  2. Confirm exception.


Delete the cache files from below directory for all users on affected computers

"%APPDATA%\SAP AG\SAP BusinessObjects Advanced Analysis\cache"


Analysis for Office, AO, A4O, BICS_PROV_GET_INITIAL_STATE, exception, RFC_ERROR_SYSTEM_FAILURE, launcher, error on opening , KBA , BI-RA-AO-XLA , Excel Addin , Problem


SAP Analysis for Microsoft Office all versions