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2427099 - HANA Studio returns SAPControl request failed on Citrix Server

Symptom

During perform a recovery in HANA Studio from Citrix Server, we following error occurs:


com.sap.ndb.studio.sapcontrol.SAPControlException: SAPControl request failed

                at com.sap.ndb.studio.sapcontrol.operations.SAPControlOperation.execute(SAPControlOperation.java:118)

                at com.sap.ndb.studio.sapcontrol.SAPControl.getInstanceProperties(SAPControl.java:508)

                at com.sap.ndb.studio.sapcontrol.SAPControl.collectProperties(SAPControl.java:584)

                at com.sap.ndb.studio.sapcontrol.SAPControl.open(SAPControl.java:373)

                at com.sap.ndb.studio.sapcontrol.SAPControlManager.getSAPControl(SAPControlManager.java:139)

                at com.sap.ndb.studio.sapcontrol.SAPControlManager.getSAPControl(SAPControlManager.java:86)

                at com.sap.ndb.studio.backup.versioncheck.EngineSAPControlFactory.createSAPControl(EngineSAPControlFactory.java:31)

                at com.sap.ndb.studio.backup.versioncheck.SAPControlVersionChecker.executeRecoverSysCall(SAPControlVersionChecker.java:54)

                at com.sap.ndb.studio.backup.versioncheck.SAPControlVersionChecker.retrieveSupportedFeatures(SAPControlVersionChecker.java:34)

                at com.sap.ndb.studio.backup.commands.recovery.RecoveryCommanCallable.checkVersions(RecoveryCommanCallable.java:196)

                at com.sap.ndb.studio.backup.commands.recovery.RecoveryCommanCallable.call(RecoveryCommanCallable.java:147)

                at com.sap.ndb.studio.backup.commands.recovery.RecoveryCommanCallable.call(RecoveryCommanCallable.java:1)

                at java.util.concurrent.FutureTask.run(FutureTask.java:266)

                at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

                at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

                at java.lang.Thread.run(Thread.java:812)

Caused by: com.sun.xml.internal.messaging.saaj.SOAPExceptionImpl: com.sun.xml.internal.messaging.saaj.SOAPExceptionImpl: Message send failed

                at com.sun.xml.internal.messaging.saaj.client.p2p.HttpSOAPConnection.call(HttpSOAPConnection.java:149)

                at com.sap.ndb.studio.sapcontrol.operations.SAPControlOperation.execute(SAPControlOperation.java:94)

 

Recovery works fine from a local server in HANA Studio.


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Environment

HANA DB Revision 112.05 and HANA Studio 2.2.9.

Product

SAP HANA 1.0, platform edition

Keywords

Java, Error, Backup, Restore, Citrix Server , KBA , HAN-STD-ADM-BAC , SAP HANA Studio Backup & Recovery , Problem

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