Symptom
In Basic search for Visits, results are returned only when the Visit Description is given, while showing any of the "My" queries. To search using any other field like Account Name, the user is expected to use the respective field in Advanced search.
However, in case the OWL is showing All Visits, the Visits can be queried using Account Names in the Basic search itself.
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Product
SAP Cloud for Customer add-ins all versions
Keywords
KBA , LOD-CRM-ACT-VST , Visit Planning , How To
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