SAP Knowledge Base Article - Public

2427507 - Forms failing to launch


Users are unable to launch forms in the instance

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


Success Factors - Employee Central / Performance Management

Reproducing the Issue

User goes to PM module and tries to launch a form


There is a configuration of an HRIS field custom-string in EC which has a hris sync-mapping to the custom field in EP. But there is a missing configuration in the HRIS field custom-string in EC which is the <label> in the Succession Data Model.


Add the missing configuration <label> and upload the Succession Data Model.

Old Data Model                                                                                                                                                     New Data Model



<label> missing label missing in the hris field in the succession data model forms not launching failed to launch forms   , KBA , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , Problem


SAP SuccessFactors HCM Suite 1611