2427599 - Unable To Cancel the Invoice That is Linked to Down Payment Invoice

Unable to Post cancellation invoice due to an Exception message Down payment XYZ already paid (XYZ refers to the down payment ID) 

SAP Business Bydesign

1. Go to Supplier Invoicing Work Center.
2. Select Invoices and Credit Memos View.
3. Search for the invoice XYZ(XYZ refers to the down payment ID).
4. Select Edit button and navigate to Exceptions Tab.
5. You see an exception message Down payment XYZ already paid. (XYZ refers to the down payment ID)

The Down Payment is already in Paid status. This means certain payment is already over and thus you need take action against the down payment  the invoice is linked with.

There are 2 options that can be followed

Accept the exception for the Supplier Invoice XYZ (XYZ refers to the down payment ID) and Post the document.

 OR

 You can Reset the clearing of Downpayment so that you will not see the exception in Cancellation invoice .

Steps to be followed:

1. Go to Payables Work Center and select Supplier Accounts Sub-View.
2. Select All Documents and search for Supplier PQR (PQR refers to supplier ID) and select View.
3. Under Trade Payables Tab, navigate to Invoices/ Payment Sub-Tab.
4. Search for XYZ (XYZ refers to the down payment ID).
5. Select the Clearing ID present.
6. Select Reset Clearing.

Once you do either of the above steps, you will be able to post the Cancellation Invoice and also the Down payment will go back to Open status so that  it can be  utilized  for other invoices .

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