SAP Knowledge Base Article - Public

2428026 - Gender Field Not Mapping from Onboarding to Employee Central - Onboarding 1.0


Gender field is not mapping from Onboarding to Employee Central

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Onboarding 1.0
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Manage Pending Hires
  2. Select NewHire
  3. Enter require information
  4. Click Next
  5. Gender field is not mapped


Employee Central Data Model has the field Gender, with Picklist Data Type, but external code is not properly configured in the picklist itself.


If using Picklist, you need to ensure that the values have the following external codes configured: M (Male), F (Female), U (Unknown), D (Undeclared) and O (Others).

If using Data List, ensure that the Code for the Data List has the value M (Male) and F (Female).

  1. Add the field on the Panel ensuring it is Picklist Data Type or Drop Down Data Type.
  2. If Picklist field is used on the Panel, maintain the field in the Data Dictionary as follows:
    • Type = Picklist
    • Integration type = Code Based
    • Picklist Name = Gender
  3. If Data List, maintain the field in the Data Dictionary as follows:
    • Type = Lookup
    • Lookup name = Gender
    • Lookup Key = Code
  4. Proceed to the Field Mapping tool for integration with Employee Central, and map the value
    • Onboarding field = The key you used in the Data Dictionary and the Panel
    • Category = Personal Information
    • Field Mapping = Gender
  5. Validate & Save.
  6. Proceed to Manage Pending Hire/Recruits to view results.

See Also

If after performing all the previous steps the issue still persists please proceed for the next steps:

  1. Navigate to Provisioning
  2. Find Company
  3. Under Succession Management
  4. Select Import/Export Data Model
  5. Export it
  6. Ctrl + F to find the Field Gender see below.
  7. Check if the Data Type of the field is Picklist in the data model, if so delete the highlighted yellow row below.

New Gender.png

  1. Save the Changes and Import the Data Model.


Onboarding to EC Integration, Gender field not mapping, Gender, Field mapping, Manage pending hires/Recruits, Panels, Data Dictionary, Data Lists, Provisioning, Onboarding to Employee Central, EC , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Onboarding