2428336 - Get Started button in Employee portal Missing - Onboarding 1.0

Configured Get started Button code but Button is not visible for New hire

SAP SuccessFactors Onboarding 1.0 - All Versions

1. Configured Button Code in Employee Portal Home page
2. New candidate try to access Employee Portal and finds no Get started button

• Incorrect Button code
• IsLegacy feature turned true

Get Started Button is Accessible to New candidate's only , Admin can not configure and expect to see Get started button As HR id of the candidate is used. Please follow the steps below to check the button configuration:

1. Login to Employee Portal and Edit the page.
2. On edit mode , click on Source option (first option)
3. Now, check/edit/add the Button code which is displayed below : 

<div id="paperworkBlock">
<p align="left"><span style="font-size: larger"><span style="font-size: large">Paperwork &amp; Activities</span><br />
</span></p>
<p><a class="buttonPrimary" href="@LinkToNES@" id="paperworkStartButton">Get Started</a></p>
<div id="doneBlock">Done</div>
<p>&nbsp;</p>
<p id="duebyBlock" class="info">Due by: {DueDate}</p>
<p align="left" id="noteBlock" class="note"><span style="font-size: larger"><i><strong>Note:</strong> Please set aside 30-45 min to complete the paperwork. Keep your passport or identification, handy so that you can set up your payroll and benefits.</i></span></p>
</div>

4. If above is already there and is correct, proceed with next steps
5. Employee Portal => App setting => IsLegacy 
6. Value for this feature should be false

Get Started Button ; Get Started Button Missing ; Employee Portal Get Started ; Button Missing , KBA , LOD-SF-OBD-EP , Portal , Problem