Symptom
- Scheduled WebI reports based on Excel data source fail to run
- These reports are failing to run, returning the following error message
"An internal error occurred while calling the 'processDPCommands' API. (Error: ERR_WIS_30270)" - Below error can be found in WebI logs
**ERROR:cdzContext:All the servers with CMS *******, kind pjs which host service ExcelDataAccessService, are down or disabled [cdzContext.cpp;1193]
**ERROR:TRACE_MODULE_NAME:(A) IExcelDataSource failed to loaded (false) : -2147467259 [kc3dsxls.cpp;507]
**ERROR:IECore_kc3CoreEngineImpl:ExecuteQuery/RefreshBatch failed : -2147467259 S(5) [kc3CoreEngineImpl.cpp;4343]
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Environment
- SAP BusinessObjects Business Intelligence platform 4.2 (BI4.2)
- Web Intelligence (WebI)
Product
SAP BusinessObjects Business Intelligence platform 4.2
Keywords
APS, fail, not successfuly, cannot, schedule, error, 30270, bo, bi, webi, xlsx, xls, datasource, , KBA , BI-RA-WBI , Web Intelligence , Problem
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