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SAP Knowledge Base Article - PreviewSymptom
You are trying to send a VAR customer incident to SAP, but there is an error "unknown installation" in the processing log.
But for the same system, it was able to send incident to SAP before.
Read more...
Environment
SAP Solution Manager 7.1
Keywords
Unknown installation, send to sap, VAR, IBase, system number, LMDB, license data.
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