SAP Knowledge Base Article - Public

2429408 - Change Job threshold in SuccessFactors Integration Center

Symptom

In Integration Center (starting in the release 1702), the Job threshold limit by default, has been set to 25 jobs per day, which in turn increases the CPU performance.

Our engineeering have increased the default limit to 50 jobs per day from the release 1905 onwards.

After the b1905 release, to schedule more than 50 jobs per day, you must report a new incident with SAP SuccessFactors Support.

Environment

  • SAP SuccessFactors HXM Suite
    • Integration Center

Reproducing the Issue

This issue can be reproducible in the Integration Center with more than 50 concurrent scheduled Jobs.

Cause

This threshold was set by SAP to increase CPU performance.

Resolution

Customers that need more than 50 scheduled Jobs in integration center should open an incident in the LOD-SF-INT-INC component with below detail:

  1. What are the total number of employees ?
  2. What is the expected increase in the number of daily jobs ?
  3. Is there a possibility that they schedule the current daily jobs for a longer frequency ( Ex: Weekly) ?
  4. How many of these integrations are extracting full data and how many of these will extract delta records ?
  5. Give examples of their existing / new use cases of daily runs.
  6. What is the approximate number of records being extracted per scheduled execution of the integration ?
  7. Example of the API's / Entities being used to in case of extracting full data
  8. Please explain shortly what are the business requirements for this increase.
  9. Please share your SF Company ID where you need this. Is this a Production Instance or test/dev Instance?
  10. What is the current threshold limit?
  11. Are you using multiple schedule per day feature for delta integrations?
  12. Approximate time taken by a job to complete in case of full load and delta load?

This parameter should be changed by SAP support team ONLY under Company Settings in our backend system based on the feedback received from our engineering team

NOTE: This change has to be approved by the SF Engineering Team. Please note these requests are normally assigned as a "P3 - Medium" priority incident.  If there is a more urgent priority required, please provide a detailed 'Business Impact', so support can assess the priority requirement and note all time frames depend on the availability of the Engineering team.

Keywords

Job threshold, Integration Center, default 25 jobs per day, default 50 jobs per day, Job threshold limit, Job, limit, SuccessFactors, IC , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT , Integrations , How To

Product

SAP SuccessFactors HXM Suite all versions