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SAP Knowledge Base Article - PreviewSymptom
You are not receiving E-mails from specific Customer and as a result, no Tickets are generated. The error message shows 'Upload of MIME type application/pdf not permitted'.
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Environment
SAP Cloud For Customer
Product
SAP Cloud for Customer add-ins all versions
Keywords
E-mail, Ticket, MIME, Upload Of MIME Type Video/MP4 Not Permitted, Video/mp4 , KBA , upload of mime type , allowed mime types for document upload , 'upload of mime type video/mp4 not permi , video/mp4 , LOD-CRM-SRP , Service Request Processing , How To
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