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SAP Knowledge Base Article - PreviewSymptom
Emails from specific customers are not received, and consequently, no tickets are created. The following error message appears:
“Upload of MIME type application/pdf not permitted.”
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
E-mail, Ticket, MIME Type, Upload of MIME Type Video/MP4 Not Permitted, Video/mp4 , KBA , LOD-CRM-SRP , Service Request Processing , How To
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