2430121 - ERROR: Unsupported DVD Kit ID in SUM in phase PREP_INPUT_CHECK/DETMAINMODE

Symptom

During an upgrade of Solution Manager 7.1 to Solution Manager 7.2 using the Software Update Manager an error occurs in phase PREP_INPUT_CHECK/DETMAINMODE

The error message is similar to:

2WETQ399 Could not map kit ID '186ce540-e9cf-11e5-9c55-005056a23fdd' to known/supported media set!

1EETQ399 Last error code set is: Unsupported DVD kit ID '186ce540-e9cf-11e5-9c55-005056a23fdd' found in '<path to stadk.xml> /MP_Stack_0000000000_0000_.xml'

1EETQ204 Upgrade phase "DETMAINMODE" aborted with severe errors ("20170117201050")

***Note that the kit ID can vary

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2 ; maintenance planner 1.0

Keywords

sum, mp, dvd, kit, unsupported, solution manager, upgrade , KBA , BC-UPG-MP , Maintenance Planning Tools , SV-SMG-LDB , Landscape Management Database (LMDB) , Problem

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