2430160 - OData Upsert error: "Cannot upsert an inactive user.. with the index 0"

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• Trying to upsert a new User record via OData API.
• Entity name is: 'SFOData.User'
• The status passed in the request for the field status is: 'f'/'inactive'.
• It throws error message: "Cannot upsert an inactive user.. with the index 0" as follows.

   <entry>
        <content type="application/xml">
            <m:properties>
                <d:key m:null="true"></d:key>
                <d:status>ERROR</d:status>
                <d:editStatus m:null="true"></d:editStatus>
                <d:message>Cannot upsert an inactive user..  with the index 0</d:message>
                <d:index m:type="Edm.Int32">0</d:index>
                <d:httpCode m:type="Edm.Int32">500</d:httpCode>
                <d:inlineResults m:type="Bag(SFOData.UpsertResult)"></d:inlineResults>
            </m:properties>
        </content>
    </entry>

SAP SuccessFactors HXM Suite

 -OData Entities

Designed system behavior

The SFOData.User entity does not allow creation of users as 'inactive' directly.

However, if you have a Business scenario wherein you need to upsert inactive users, you can use the parameter 'processInactiveEmployees' in your Upsert request as follows:

GET https://<api-server>/odata/v2/upsert?processInactiveEmployees=true

This way the API will allow you to create Inactive users in the system.

processInactiveEmployees is an exclusive parameter for the User entity. You can use this parameter when edit an inactive user.

Inactive users, upsert, OData entity, error, processInactiveEmployees, parameter, user creation error, API error, status field, inactive status, system behavior, error index 0, user entity, OData API, true, false , KBA , ss_anonymizedkba , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT , Integrations , Problem