/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
You did the activation of Account using the below process but the changes to the role assignment are not reflecting in C4C.
Step 1: Register to Identity management.
Step 2: Activate the account, new user gets the role Applicant" in Portal app.
Step 3. Approve the application in C4C. That should change the role to Portal Manager in sap Portal. But does not happen.
Step 4: User logs in again and although the application is approved, the title is the same because the role was not changed.
Read more...
Product
SAP Cloud for Customer add-ins all versions
Keywords
KBA , LOD-CRM-PRT-SRV , Service Portal , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)