SAP Knowledge Base Article - Public

2431357 - Cannot submit existing candidate to unique requisition by unique agency - Recruiting Management

Symptom

Cannot submit existing candidate to unique requisition by unique agency.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Access the agency URL > Job Listings tab

2. Find a candidate which was already submitted to a different requisition by the same agency by accessing the Candidates tab

Example: Test Test candidate was submitted to requisitions 6102 and 6301

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3. Take Action > Submit New Candidate

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4. Next > 'Candidate already exists.' message will occur

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Cause

If agency advanced ownership is not set at the requisition level, the same candidate cannot be submitted to unique requisitions by unique agencies.

Resolution

1. Access Provisioning > Company Settings

2. Select 'Agency Advanced Ownership Settings' > Choose 'Ownership for requisition.'

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Keywords

Agency, Requisition, Candidate , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors Recruiting 1611 ; SAP SuccessFactors Recruiting 1702