SAP Knowledge Base Article - Public

2431381 - Succession Management – Successors are not saved / Not possible to add successors


  • When adding successors from the Succession Org Chart, the system allows to go through the whole nomination process, but the nomination is not saved.
  • Successor does not appear in the Succession Org Chart after adding it. 


SuccessFactors Succession Management (Role-Person nomination method)

Reproducing the Issue

  1. Go to Succession Org Chart > search for a user > Find Successors.
  2. Search for a nominee > click “Go” > click “Next” > select a Readiness value > click “Nominate”.
  3. Successor will not be displayed in the Succession Org Chart. 


With the Role-Person nomination method, the nominations are stored using a combination of UserID and Job Code. If the Job Code is not defined for a user, it will not be possible to add successors for this user.


In order to be able to add successors, Job Codes should be defined for the employees.


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SAP SuccessFactors Succession & Development all versions