SAP Knowledge Base Article - Public

2431381 - Succession Management – Successors are not saved / Not possible to add successors

Symptom

  • When adding successors from the Succession Org Chart, the system allows to go through the whole nomination process, but the nomination is not saved.
  • Successor does not appear in the Succession Org Chart after adding it. 

Environment

SuccessFactors Succession Management (Role-Person nomination method)

Reproducing the Issue

  1. Go to Succession Org Chart > search for a user > Find Successors.
  2. Search for a nominee > click “Go” > click “Next” > select a Readiness value > click “Nominate”.
  3. Successor will not be displayed in the Succession Org Chart. 

Cause

With the Role-Person nomination method, the nominations are stored using a combination of UserID and Job Code. If the Job Code is not defined for a user, it will not be possible to add successors for this user.

Resolution

In order to be able to add successors, Job Codes should be defined for the employees.

Keywords

not possible add successors not saved nomination successor nominee does not work , KBA , LOD-SF-SCM , Succession Management , LOD-SF-SCM-ORG , Succession Org Chart , LOD-SF-SCM-NOM , Nominations - Form Based and Formless , Problem

Product

SAP SuccessFactors Succession & Development all versions