SAP Knowledge Base Article - Public

2431393 - b1702 release: Product Enhancement - "Attachments" in Manage Recruiting Email Templates - Recruiting Management


You can now add attachments to the Recruiting Email Templates that are defined in the Manage Recruiting Email Templates page in the Admin Center. These attachments are used in Recruiting e-mail triggers, Status set emails and in ad-hoc communication with candidates.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


 SAP SuccessFactors Recruiting Management


New Attachment field is added to the templates in Manage Recruiting Email Templates in Admin Centre.  This has been added as part of enhancement in b1702 release.

Before b1702, there was no Attachment option in the template.

Previous screen Email.png

After b1702 release:

Attachment option.png

You can attach multiple documents in the templates. The Attachment option is required in the scenario when there is a large number of applicants for a particular job and company wants to send out a document with information about the processes or the Interview process or any document which is required during hiring process. Until now, recruiting users had to manually send documents to desired applicant.

Below is the testing results:

Add a document. I am attaching document to the Invite to Apply template. You can attach multiple documents.

Attaching document in template.png

Document is now attached.

Doc attached.png

When you enable Trigger for Invite to Apply and select this template, document attached will be carried there. Recruiting users when invite candidate to apply now, this document will be attached to the Invite to Apply notification.

Attachment in trigger.png

Attached document will also present under Edit Applicant Status when the template is selected.

Edit status.png


Attachments, Recruiting, Email, templates. , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Product Enhancement


SAP SuccessFactors Recruiting 1702