2431413 - [SF MOB] - Mobile Apply Framework does not allow Candidate to complete Job Application on RMK Career Site when using a Mobile Device

Candidate repeatedly provides email address when applying for a job using a mobile device but cannot proceed to next step as the system is stuck on a loop.

• SAP SuccessFactors Recruiting Management
• SAP SuccessFactors Recruiting Marketing
• SAP SuccessFactors Mobile

1. Open the RMK career site on a mobile device.
2. Search for a job and click on apply now.
3. Provide email address and click on "Start" button.
4. Nothing happens. Candidate sees the same page again where he needs to provide the e-mail id while applying.

The configuration is not correct with respect to Mobile Apply.

1. “Mobile Version (Legacy)" is enabled.
2. “Use business card apply for mobile (Standard & Responsive)" is not enabled.

For a seemless apply workflow froma mobiel device the following settings must be set in the CSB site settings:

• Legacy Mobile – set to OFF
  <mobileversion>false</mobileversion>
  
  
• On-Page Business Card - set to ON
  <useonpagebusinesscard>true</useonpagebusinesscard>

• Use Business Card Apply for Mobile (Standard & Responsive) - set to ON
  <usemobiletc>true</usemobiletc>

These settings can now be checked and changed in Career Site Builder.

1. Go to CSB > Tools > Import & Export > Export tab;
2. Export the Site Settings twice (important note: keep two copies of this file - one unmodified as a backup in case anything goes wrong so you can restore the original configuration, and one that you will modify);
3. Open the file you will be modifying with a text or XML editor (e.g. Notepad++, Oxygen, etc...);
4. Modify the settings in the XML file as outlined above
5. Save the file;
6. Go to CSB > Tools > Import & Export > Import tab;
7. Import the Site Settings using the modified file;
8. Reload the page

2331658 - A larger screen is required on mobile apply

Mobile apply, Unable to apply, External Site, CAS, Mobile Device , KBA , LOD-SF-RMK-ADM , Administration, Setting, Permissoin & RBP, RecruiterSyn , Problem