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2431472 - HDBDaemon status on SAP HANA system shows "Running but status info unavailable"


You see either or both of the following symptoms in HANA system.

  • Check status of HANA services in HANA Studio, you see that the status of hdbdaemon process as "Running but status info unavailable".


  • Run the command below on the HANA server,
sapcontrol -nr <instance number> -function GetProcessList

It returns "hdbdaemon, HDB Deamon, Yellow, Running but status info unavailable."

name, description, dispstatus, textstatus, starttime, elapsedtime, pid
hdbdaemon, HDB Daemon, YELLOW, Running but status info unavailable, <DATE_TIME>, <ELAPSEDITME>, <PID>

However, when you check the processes from OS level you see that HANA processes like indexserver, nameserver services etc. are running. And other processes like system replication(if configured) are running fine too.



SAP HANA, platform edition


SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0


HANA, hdbdaemon.status, yellow, HDB Daemon, secondary system, status, sapstart.log, GetSystemInstanceList, GetProcessList, -nr, -function, Running but not responding, Running but status info unavailable , KBA , HAN-DB-MON , SAP HANA Monitoring , How To

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