SAP Knowledge Base Article - Public

2431767 - Error: Invalid user name at line 2 when using special characters for User ID in SAP Analytics Cloud


You are trying to import users to SAP Analytics Cloud using a CSV (Comma Separate Values) file.

When importing users you get the following error:

  • Invalid user name at line 2.


  • SAP Analytics Cloud

Reproducing the Issue

Try to upload a CSV file containing space characters in the User ID. For example:

my user,Joe,Smith,Joe Smith,


Your CSV file contains a User ID with invalid characters (not allowed).


Verify that your list of User IDs contains only the allowed characters, according to the Product Documentation: Creating New Users.

Only the following characters are permitted: uppercase letters, digits, underscores, hash marks, and ampersands. Spaces are not allowed in the user ID. The maximum length is 20 characters.

See Also

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user, username, uid, userid, user id, SAP Cloud for Planning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, C4A, BOC,  BOBJcloud, BOCloud., BICloud, BO Cloud, SBOC , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem


SAP Analytics Cloud 1.0