SAP Knowledge Base Article - Preview

2431972 - PAM authentication failed with "Login failed from <host>. Username: <user>" for local OS account - ASE SCC


  • When using Pluggable Access Module (PAM) user authentication for SAP Control Center (SCC) on RedHat Linux 6.0 and above, OS accounts cannot login SCC successfully.

authentication may fail with error below in agent.log:
2017-02-16 12:11:02,424 [WARN ] [security.SecurityService] [RMI TCP Connection(1573612)-] - Login failed from xx.xx.xx.xx Username: xxxx
2017-02-16 12:11:02,425 [ERROR] [security.AuthenticationHook] [RMI TCP Connection(1573612)-] - Authentication failed. Please check username and password.

  • All accounts here are OS local accounts.
  • PAM configuration file already set as below.

auth include system-auth
account include system-auth
password include system-auth
session include system-auth


. Username: " for local OS account - ASE SCC"> Read more...


  • SAP Control Center (SCC) 3.3
  • Redhat Linux 6.0 and above


SAP Adaptive Server Enterprise 15.7


SCC, login failed, PAM, shadow, authentication failed , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.