Symptom
Getting below error while requesting advance.
Environment
SuccessFactors Employee Central Advances
Reproducing the Issue
Navigate to Take action--->Advances--->Choose any advance, for example:Medical advance---->Enter all othe required details--->Click Submit--->Above error will get displayed.
Cause
This is an expected behavior.User has already requested for Medical advance and the recovery is still in process.System will not allow you to request advance without completing the existing recovery.
Resolution
All the existing installments related to medical advance should have a PAID status.
Keywords
Advances , Recovery error, Duplicate pay component , KBA , LOD-SF-EC-ADV , Advances , Problem