2432323 - Sending a Welcome Message to New Users Created via Import

• Can a welcome message be sent in a specific language?
• How do I send a welcome message to new users when they are created via import?

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• SAP SuccessFactors HXM Suite
• SAP SuccessFactors Employee Central

To send the Welcome Emails to new users created via Import please follow the below steps:

1. You can send a welcome message when you perform a Basic User Import via Admin Centre > Import Employee Data
2. This can be done for both EC and non-EC users
3. You need to select the Send Welcome Message option before clicking Import

4. You can also send the message manually, at a later date, via Admin Centre > Tool Search > Send User Welcome Email
5. If you're interested in sending the welcome message in a specific language, please refer to KB 2162181

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