SAP Knowledge Base Article - Public

2432349 - Attachment In E-mail Rejected or removed due to SAP acceptable use policy


Attachments are rejected by Xpuregate, if sent by e-mail (both Inbound and Outbound) with reason: "550 REJECT dangerous.attachment".


Email is received with the attachment name as "noname.txt" and content says "Attachment has been removed due to SAP acceptable use policy"


SAP Business ByDesign

SAP Cloud for Customer


E-mails with the following attachments are rejected and this change affects all users/domains:

ade, adp, app, asp, bas, bat, bhx, cab, ceo, chm, cmd, com, cpl, crt, csr, der, exe, fxp, hlp, hta, inf, ins,
isp, its, js, jse, lnk, mad, maf, mag, mam, mar, mas, mat, mde, mim, msc, msi, msp, mst, ole, pcd, pif, reg,
scr, sct, shb, shs, vb, vbe, vbmacros, vbs, vsw, wmd, wmz, ws, wsc, wsf, wsh, xxe, docm, xlsm

Note: This is true as well for certain archives: arj, cab, jar, lha, rar, tar, zip.


Due to Malware threat, we cannot allow those extension files to keep in mail server. Recommendation is to avoid using mentioned file extensions.


E-mail, Attachment, reject, remove, policy, acceptable , KBA , mime , AP-ODP-ODR , Outbound Delivery Request , LOD-CRM-SC-EML , Email , Problem


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