Symptom
Attachments are rejected by Xpuregate, if sent by e-mail (both Inbound and Outbound) with reason: "550 REJECT dangerous.attachment".
OR
Email is received with the attachment name as "noname.txt" and content says "Attachment has been removed due to SAP acceptable use policy"
Environment
SAP Business ByDesign
SAP Cloud for Customer
Cause
E-mails with the following attachments are rejected and this change affects all users/domains:
ade, adp, app, asp, bas, bat, bhx, cab, ceo, chm, cmd, com, cpl, crt, csr, der, exe, fxp, hlp, hta, inf, ins,
isp, its, js, jse, lnk, mad, maf, mag, mam, mar, mas, mat, mde, mim, msc, msi, msp, mst, ole, pcd, pif, reg,
scr, sct, shb, shs, vb, vbe, vbmacros, vbs, vsw, wmd, wmz, ws, wsc, wsf, wsh, xxe, docm, xlsm
Note: This is true as well for certain archives: arj, cab, jar, lha, rar, tar, zip.
Resolution
Due to Malware threat, we cannot allow those extension files to keep in mail server. Recommendation is to avoid using mentioned file extensions.
Keywords
E-mail, Attachment, reject, remove, policy, acceptable , KBA , mime , AP-ODP-ODR , Outbound Delivery Request , LOD-CRM-SC-EML , Email , Problem