2432395 - JDBC error when two email types are provided in New Hire wizard

Could not execute JDBC batch update error message when submitting new hires with two email types provided in Email Information

• SAP SuccessFactors Employee Central 1608 and above
• v12 / People Profile (PP3)

1. Go to Admin Center > Add New Employee to add a new hire into the system.

2. Provide information on required fields and add personal email in Email Information section.

3. Go through the remaining steps then submit the new hire. The error message below is thrown by the system:

Sorry, an error occured during the recruitment process.

Wrapped Exception: Remote exception: HibernateException thrown Could not execute JDBC update; nested exception is: com.successfactors.db.dao.DAOException: HibernateException thrown Could not execute JDBC update

Product Support: Please see internal memo for log example

Employee Information base object currently does not support business rules for email information

This is a currently a product limitation on business rule base objects that is targetted to be fixed in future releases. In the meantime, use Email Information as the base object for all business rules assigned on emailinfo element.

JDBC error, Wrapped exception, Remote exception, HibernateException, Email Information, business rule, new hire, ECT-61725 , KBA , LOD-SF-EC-CMP-RUL , Business Rules , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , Problem

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors HCM Core 1608