Symptom
Candidate cannot attach documents in multiattachmentselection field regardless of permissions
Environment
Recruiting Management
Reproducing the Issue
- Configure application with multiattachmentselection field
- Give write permission to candidate to that field
- Navigate to careersite and apply to a job using the permissioned application template
- Can see the field but no option to add an attachment is present
Cause
- The field ID in the multiattachment field had an underscore in the field id name and that underscore is not supported in a multiattachmentselection field
Resolution
- Change field id in multiattachmentselection field in the application template to a field id that does not have an underscore in it
- Go back to careersite and apply to job with the new field id configured
- Candidate is now able to add attachment
Keywords
multiattachmentselection, can't attach documents, underscore in field id, RCM-36865 , KBA , LOD-SF-RCM , Recruiting Management , Problem
Product
SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors Recruiting 1611