Symptom
Candidate cannot attach documents in 'multiattachmentselection' field type regardless of permissions.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Configure application with 'multiattachmentselection' field type.
- Give 'Write' permission for the candidate to that field.
- Navigate to the career site and apply to a job.
- Candidate can see the field, but they are unable to add an attachment.
Resolution
- The field-id in the 'multiattachmentselection' field has a special character 'underscore' which is not supported.
- A multiattachmentselection field-id should not be configured that contains a underscore.
- Configure a 'multiattachmentselection' field in the application template to a field-id that does not have an underscore in it.
Keywords
multiattachmentselection, can't attach documents, underscore in field id, RCM-36865, unable to attach document, candidate, external career site , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem
Product
SAP SuccessFactors Recruiting all versions