SAP Knowledge Base Article - Public

2432476 - Candidate cannot attach document in multiattachmentselection field

Symptom

Candidate cannot attach documents in 'multiattachmentselection' field type regardless of permissions.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Configure application with 'multiattachmentselection' field type.
  2. Give 'Write' permission for the candidate to that field.
  3. Navigate to the career site and apply to a job.
  4. Candidate can see the field, but they are unable to add an attachment.

Resolution

  1. The field-id in the 'multiattachmentselection' field has a special character 'underscore' which is not supported.
  2. A multiattachmentselection field-id should not be configured that contains a underscore. 
  3. Configure a 'multiattachmentselection' field in the application template to a field-id that does not have an underscore in it.

Keywords

multiattachmentselection, can't attach documents, underscore in field id, RCM-36865, unable to attach document, candidate, external career site , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions