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2432646 - SUM tool hung up in Post processing step - Delete Sum Execution file: java.lang.OutOfMemoryError

Symptom

Software Update Manager (SUM) held up in Post processing step - Delete Sum Execution step as depicted below:

P1.PNG

SUM log folder is not updated with any logs or in loop creating trace files UNAME_XX.OUT and LDD_XX.OUT.
Further traces shall be found only in <SUM Path>\sdt\log\SLP\slprequest.log :
__________
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:533)
at java.lang.Thread.run(Thread.java:805)
Caused by: java.lang.OutOfMemoryError: GC overhead limit exceeded (max heap: 1024 MB)

or

java.lang.OutOfMemoryError: Java heap space (failed to allocate 24 bytes) (max heap: 1024 MB)
__________

Please note this type of issue shall occur in any step of the upgrade phases.


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Environment

Update / Upgrade of NW JAVA with SUM

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

Hang, hung, java.lang.OutOfMemoryError, GC overhead limit exceeded, exceeded, slprequest.log, java.lang.Thread.run, QueuedThreadPool.java , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

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