SAP Knowledge Base Article - Preview

2432707 - Error Message: "External Key, XXXXX Does Not Exist" While Linking the Contacts With the Accounts Using Data Workbench

Symptom

You have uploaded Accounts with External Keys and Contacts with External Keys respectively using Data Workbench. Your requirement is to link Contacts with Accounts using the respective External Keys using Data Workbench. But after Import, the file has Completed with Processing error:

External key, XXXXX does not exist.

*XXXXX represents the External key


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

External key does not exist, External Key, ExternalKey , KBA , external key does not exist , externalkey , external key , LOD-CRM-INT-DWB , Data Workbench , How To

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