Symptom
Fields are not mapping between ONB 1.0 and EC in Personal Information Portlet
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Onboarding 1.0
- SAP SuccessFactors Employee Central
Cause
Configuration issue
Resolution
Please find below with respect to Personal Information Portlet:
1. In Personal information portlet, most frequent issue is Gender.
With respect to Gender:
a) If you are using dropdown in panel and look up in data dictionary, then RCM2KMS Lookup mapping file is required. Please refer this KBA 2396681 - RCM2KMS Lookup Mapping (state, gender field) - Onboarding 1.0.
b) If you are using Picklist in panel and picklist in data dictionary this will not work.
c) If you are using dropdown in panel, picklist in data dictionary, make ensure code in data list is mapping to external code in Picklist File.
2. Panel Configuration:
NOTE: Do not use Key MaritalStatus on the panel and for the mapping because the mapping will not work that key is reserved for other purposes
3. Data Dictionary Configurations:
4. EC Integration:
5. Field Mapping Tool Configuration:
6. MPH:
7. ONB-EC XML configuration:
8. Succession data model XML Configuration:
9. Picklist Configuration:
Keywords
sf, success factors, gender, ONB, OBD, on boarding, EC, personal information, title, salutation, marital status , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , How To