SAP Knowledge Base Article - Public

2433108 - Delete Agency users - Recruiting Management

Symptom

How can I delete or remove an Agency user?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SucccessFactors Recruiting Management

Resolution

Deleting or removing of an Agency user is not supported, however, you have the option to disable an Agency User.

To Disable an Agency User, please follow these steps.

  1. Go To Admin Center and search for "Set Up Agency Access";
  2. Select the Agency Id/Name you want to work on;
  3. Scroll down to the list of users and on the user you wish to disable click on "Take Action":
    Agency4.jpg
  4. Select "Edit Info" then uncheck "Enabled":
    Agency5.jpg
  5. Click Update.
  6. You will noticed that the Agency user is not greyed out.

Keywords

Agency, Delete, user, Disable, Portal, Access , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , How To

Product

SAP SuccessFactors Recruiting all versions