SAP Knowledge Base Article - Public

2433189 - Where is the documentation for Crystal Reports, and Crystal Reports for Enterprise?

Symptom

  • Unable to find the user's guide.
  • Where is Crystal Reports Installation Guide?
  • Cannot find Crystal Reports documentation on the SAP Help Portal.
  • Where is the documentation for Crystal Reports, and Crystal Reports for Enterprise?

Environment

  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020
  • SAP Crystal Reports 2025
         
  • SAP Crystal Reports for Enterprise 4.2
  • SAP Crystal Reports for Enterprise 4.3

Resolution

  • To access Crystal Reports, and Crystal Reports for Enterprise documentation:
        
    1. In a web browser go to the SAP Help Portal: help.sap.com
               
    2. In the search area, type: SAP Crystal Reports
           
    3. Under "Suggested Products", select the desired product. ( For example: SAP Crystal Reports )      
         
    4. It will display the list of documents for the product selected.
        
       SAP Help Portal - 02.png
          
                 
               
  • To access the documentation directly, click on the link below corresponding to the version of the product used:
             

Keywords

CR doc, CRFE help, CR4E help, CR for Enterprise doc, CR guide , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , How To

Product

SAP Crystal Reports 2016 ; SAP Crystal Reports 2020 ; SAP Crystal Reports 2025