Symptom
-
Unable to find the user's guide.
- Where is Crystal Reports Installation Guide?
- Cannot find Crystal Reports documentation on the SAP Help Portal.
- Where is the documentation for Crystal Reports, and Crystal Reports for Enterprise?
Environment
-
SAP Crystal Reports 2011
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP Crystal Reports 2020
- SAP Crystal Reports for Enterprise 4.0
- SAP Crystal Reports for Enterprise 4.1
- SAP Crystal Reports for Enterprise 4.2
- SAP Crystal Reports for Enterprise 4.3
Resolution
-
To access Crystal Reports, and Crystal Reports for Enterprise documentation:
- In a web browser go to the SAP Help Portal: help.sap.com
- In the search area, type: SAP Crystal Reports
- Under "Suggested Products", select the desired product. ( For example: SAP Crystal Reports )
- It will display the list of documents for the product selected.
- To access the documentation directly, click on the link below corresponding to the version of the product used:
Keywords
CR doc, CRFE help, CR4E help, CR for Enterprise doc, CR guide , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , How To
Product
SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020