/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
You have setup Citrix Server for your agents and when calls are coming from CTI Adapter, they are randomly logged.
Read more...
Environment
SAP Hybris Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions
Keywords
CTI Adapter ; Citrix Server ; Live Activity ; Citrix , KBA , LOD-CRM-LA , Live Activity , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)