SAP Knowledge Base Article - Preview

2433399 - User Password Settings error - Successfactors LMS

Symptom

When trying to modify user passwords under System Admin -> Configuration -> User Passwords, you receoive the below error.

Please report the following error to your system administrator:
java.lang.NullPointerException: while trying to invoke the method java.lang.String.length() of a null object loaded from field java.util.regex.Pattern.pattern of an object loaded from local variable 'this'
at java.util.regex.Pattern.<init>(Pattern.java:1336)


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Environment

Successfactors Learning (LMS)

Learning Management System 

Product

SAP SuccessFactors Learning all versions

Keywords

PASSWORD_POLICY , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

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