SAP Knowledge Base Article - Public

2433399 - User Password Settings error - Successfactors LMS

Symptom

When trying to modify user passwords under System Admin -> Configuration -> User Passwords, you receive the below error.

Please report the following error to your system administrator:
java.lang.NullPointerException: while trying to invoke the method java.lang.String.length() of a null object loaded from field java.util.regex.Pattern.pattern of an object loaded from local variable 'this'
at java.util.regex.Pattern.<init>(Pattern.java:1336)

Environment

SAP SuccessFactors Learning

Cause

The PASSWORD_POLICY configuration has been modified.

Resolution

Check for configuration changes in this PASSWORD_POLICY configuration and verify that the property 'rules.UnBrokenLoginIDRule' has been modified.

Revert back to the default values and this would resolve the issue. The default value can be obtained when you access the view configuration changes.

Keywords

PASSWORD_POLICY, Configuration, User Passwords,  , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning all versions