SAP Knowledge Base Article - Public

2433487 - Complete Paperwork link giving 404 Error - Onboarding 1.0

Symptom

Complete Paperwork or Link to Onboarding paperwork is giving 404 Error message.

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Access Employee portal and click on Paperwork link
  2. Redirection happen to 404 Error page

Cause

  • Incorrect usage of Link
  • Link is being accessed by admin

Resolution

In order to work the correct link must be applied to candidates be redirected to the right page:

  1. Go to Onboarding > Manage Employee Portal
  2. Check the link configured for Paperwork and click Edit
  3. Check the URL defined , URL is case sensitive and should be: @LinkToApplicantPage@
  4. Save the same and test again.

Note: That link can only be accessed by candidates, if an admin clicks on the link they will get the 404 error

Keywords

404, Error, Paperwork, Page, Complete, Paper, Work, LinkToNES, Nes, Link, Applicant, Not, Found, Candidate , KBA , LOD-SF-OBD-EP , Portal , Problem

Product

SAP SuccessFactors Onboarding all versions