SAP Knowledge Base Article - Public

2433487 - Complete Paperwork link giving 404 Error - Onboarding 1.0


Complete Paperwork or Link to Onboarding paperwork is giving 404 Error message.


SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Access Employee portal and click on Paperwork link
  2. Redirection happen to 404 Error page


  • Incorrect usage of Link
  • Link is being accessed by admin


In order to work the correct link must be applied to candidates be redirected to the right page:

  1. Go to Onboarding > Manage Employee Portal
  2. Check the link configured for Paperwork and click Edit
  3. Check the URL defined , URL is case sensitive and should be: @LinkToApplicantPage@
  4. Save the same and test again.

Note: That link can only be accessed by candidates, if an admin clicks on the link they will get the 404 error


404, Error, Paperwork, Page, Complete, Paper, Work, LinkToNES, Nes, Link, Applicant, Not, Found, Candidate , KBA , LOD-SF-OBD-EP , Portal , Problem


SAP SuccessFactors Onboarding all versions