SAP Knowledge Base Article - Public

2433629 - Nationality is not getting correctly synced from EC to EP

Symptom

Whe the employee edits his persinal information and update the nationality, this information is not getting correctly synced from EC to EP

Environment

SAP successFactors Employee Central -  All Versions

Reproducing the Issue

  1. Select any employee;
  2. Go to Personal information;
  3. Click on edit;
  4. Change Nationality;
  5. See that the information was not correctly synced to EP

Cause

Since 1611 release the configuration of the field nationality has changed and is not using the ISOCountry picklist anymore.

Resolution

Please correct the configuration of the nationality field unde personal information as the screenshot below:

2017-02-23_11-05-09.jpg

Keywords

KBA , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core 1702