SAP Knowledge Base Article - Public

2433776 - Application error when accessing Manage Time Off Calendars


1. Application error is returned when trying to access Manage Time Off Calendars page


2. In other cases, you do not see this application error, but after saving or simulating a time off calendar, it is not saved and therefore you do not have the option to "Run" tha calendar.

It disappears after saving.


  • SAP SuccessFactors Employee Central
  • v12 / People Profile (PP3)

Reproducing the Issue

Navigate to Admin Center > Manage Time Off Calendars


Below are the identified causes of the error:

1. Pay Group Object is missing in the instance or object status is inactive. (1702 defect - fix targetted for 1705)

Pay Group Object Definition Inactive_1.png

Product Support: Please see internal memo for log example

2. External names for the time account types where calendars have already been created or executed are missing. As external name is a mandatory field in the time account type object, values must be defined accordingly


Product Support: Please see internal memo for log example


I. Set Pay Group object status from Inactive to Active


a. Go to Admin Center > Confiure Object Definitions. Select Object Definition then any random object definition from the list.

Object Definition Search.png

b. Click on Advanced link and set Include Inactives to 'Yes'.


c. Search for 'Pay Group' object definition. Click on Take Action > Make Correction and set Status from Inactive to Active then click Save to apply the changes.


II. Update the time account type external names

a. Navigate to Admin Center > Import and Export Data to export the time account type data.


b. Go to Monitor Job page then download the export file.


c. Open the file then keep the time account type records with blank external name. Define the external names for those time accounts with blank external name and save the changes. Once completed, reimport the file back to the system.




Manage Time Off Calendars, application error, Time Off, time account type, external name, instance refresh, ECT-55176, ECT-68331, ECT-69601, invalid property name(s): TimeAccountChangeCalendar/payGroupNav , KBA , LOD-SF-EC-TIM , Time Off , LOD-SF-EC , Employee Central , Problem


SAP SuccessFactors Employee Central all versions