Symptom
- When trying to connect to Google Drive in SAC, the following error message appears:
"Error: 400 (OAuth2 Error)!!1"
- If you try to create a new model using Google Drive, we may see the following message:
"To enable this feature, please contact us at SAPAnalyticsCloud.CX@sap.com indicating the URL you are using to access your SAP Analytics Cloud system.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP Analytics Cloud
- Google Drive
Reproducing the Issue
- Logon to SAP Analytics Cloud
- Select the menu Create > Model
- Choose the option Get data from an app
- Select Google Drive
- Click on Select Data
- Error message appears
Cause
The Tenant URL has not been added to the list of OAuth allowed web applications in order to access Google Drive
Resolution
- Please Email the SAP Analytics Cloud Customer Experience Team at: SAPAnalyticsCloud.CX@sap.com
- Make sure that you provide your Tenant URL in the Email
- Ask SAP to add your Tenant URL to the list of the OAuth allowed web applications
See Also
- How to find User Assistance for SAP Analytics Cloud?
- Have a question? Ask it here on the SAP Community. Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
- SAP Analytics Cloud > Learning > Guided Playlists
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Keywords
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