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2434277 - License error when using Small Business Edition on VM - SAP ASE

Symptom

  • When setting up an ASE Small Business Edition (SBE) on a VM
  • License error(s) are returned that prevent starting this ASE SBE. Examples are :
  1. SySAM: The SYBASE_SAM_CAPACITY licensing capacity setting is not intended for this system.
    This machine partition or virtual machine does not appear to be part of the machine from which the SYBASE_SAM_CAPACITY value was obtained.

  2. The license prohibits use of ASE on a machine with more than 2 CPU chip(s), but 4 CPU chips were detected. 
    Check whether the licensing terms allow you to partition the machine so that ASE can only use 2 CPU chip(s).

  3. Cannot determine the total number of processor chips on the machine from within this virtual system.
    The ASE_CORE ("CH") license type is 
    restricted for use on a machine with a maximum of 2 processor chips regardless of whether the virtual system is limited to use fewer processor chips. 


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Environment

  • SAP Adaptive Server Enterprise (ASE)
  • Small Business Edition (SBE)
  • VMware ESXi
  • Microsoft Hyper-V
  • RHEL KVM Environment
  • Linux
  • Windows

Product

SAP Adaptive Server Enterprise 15.7 ; Sybase Adaptive Server Enterprise 15.0 ; Sybase Adaptive Server Enterprise 15.5

Keywords

physical, chip, virtual, machine, AR, CH, DH, Edge ,HyperV , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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