Symptom
- Login to CMC (Central Management Console) using Enterprise Authentication takes a few minutes
- Opening the User List in CMC -> Users and Groups appears to load forever
- E2E trace (KBA 1861180) shows over a minute spent in the following CMS (Central Management Server) action:
CSessionMgr::AcceptLogonEx(logonPropertyBag:<PROPERTIES>)
Another 30 seconds spent in the following action (ID 40 is the SecEnterprise object):
CObjectSS::GetObjectInternal: Object was found in cache. obj ID=40
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
- Windows
- Linux / Unix
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2
Keywords
KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , BI-BIP-PER , Performance investigation , Problem
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