2434474 - Guided Answer - Troubleshooting of BPC Web Logon issues

• Users don't know how to get BPC NW Web Admin Page URL Address 
• Users encouter a blank screen or a full black screen several seconds after logging into the web client
• Users get following errors when connecting URL http://<PC_server:port>/sap/epm_bpc/web (BPC 10.0).
  • Service cannot be reached
  • URL call was terminated because the corresponding service is not available
• Users encounter BPC logon hang issue
  • Nothing displays when clicking Activities, Audit, and BPF, etc. 
  • Find following errors in SLG1.
    Bundle com_sap_bpc_web_client_consomonitor not found in FCP Registry.Check if bundle is deployed.
    Bundle com_sap_bpc_web_client_systemreports not found in FCP Registry.Check if bundle is deployed.
    Bundle com_sap_poa_sbc_bpf not found in FCP Registry.Check if bundle is deployed
• It is not possible to log on to BPC NW web client: after entering the user and password, a blank screen is displayed
• When log on the web client, the "http 500 internal error" dialog pops out 
• The standard labels in the journal template screen are incorrect. For example, the normal "Save" button in the top row of buttons now shows as "button_save".

• SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver
• SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver

KBA , gray screen when logged into bpc web , EPM-BPC-NW-LGN , Logon , Problem