2434880 - How to configure email notifications in ChaRM and ITSM - Solution Manager

• Smartform use
• Mail form definition
• Email configuration
• Outbound email as follow-up
• Send emails to various partner functions
• Create a mail form for use in Email PPF actions
• ITSM/Change Request Management PPF notification
• Email action is not scheduled > using mail forms vs smart forms

SAP Solution Manager

SOLMAN, ChaRM notification, Smart forms, Change Request Management, IT Service Management, SUP, FDT rule, sort order, e-mail, reporter, processor, support team, SMIN_STD_FIND_PARTNER_FDT, subscription, CRM Service Process (Charm), CRM Service Request (ITSM), Dynamic Recipient for change docs in certain status, VAR , KBA , SV-SMG-CM , Change Request Management , SV-SMG-SUP , Service Desk / Incident Management , How To