SAP Knowledge Base Article - Public

2434897 - Cannot find Manage Employee Portal via Admin Center - Onboarding 1.0

Symptom

Customer cannot find the Manage Employee Portal option via admin centre.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Login to instance
  2. Proxy user with HR Admin permission
  3. Try to access "Manage Employee Portal"

Result:

Manage Employee Portal is not availabe

KBAImage0.png

Cause

Manage Additional Content is not enabled

Resolution

To resolve the issue:

In Provisioning (This is a system back-end tool. Please reach out to either Support or your Implementation Partner team to proceed).

  1. Activate the feature via Enable MDF-Based New Hire Activity Planning in Provisioning

KBAImage2.png

In the BizX system:

  1. In Admin Center, Go To Set User Permissions
  2. Manage Permission Roles
  3. Select Permission Role group accordingly
  4. Click on the Permission tab and select Manage Additional Content

KBAImage3.png

  1. After enabling the permission user is able to see Manage Employee Portal in Admin Centre

KBAImage4.png

  1. Any user with permission can now edit Employee Site ans the Site Opiton is available:

KBAImage5.png

Keywords

Manage, Employee, Portal, Site, Action, Additional, Content, Enable, MDF-Based, New, Hire, Activity , KBA , site action , LOD-SF-OBD-EP , Portal , Problem

Product

SAP SuccessFactors Onboarding all versions